Terms & Conditions - African Fashion International
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Terms & Conditions

1. Detailed description of goods and/or services

African Fashion International Proprietary Limited is a business in the fashion industry that sells Fashion apparel and accessories.

2. Delivery Policy

Subject to availability and receipt of payment, requests will be processed within seven business days (unless custom-made) and delivery confirmed by way order number. 

(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.). This aligns to the contract terms with our designers. 

3. Export Restriction

The offerings on this website is available to both South African and international clients. There is no export restriction.

4. Return and Refunds Policy

The provision of goods and services by African Fashion International Proprietary Limited is subject to availability. In cases of unavailability, African Fashion International will refund the client in full within 3  days.

5. Customer Privacy policy

African Fashion International Proprietary Limited shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, personal information shall be defined as detailed in the Promotion of Access to information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation. Our privacy policy is also in compliance to POPIA and GDPR legislation. 

6. Payment options accepted

Payment may be made via Visa and MasterCard.

7. Card acquiring and security 

Card transactions will be acquired for African Fashion International Proprietary Limited via PayGate (Pty) Ltd who are the approved payment gate way for all South African Acquiring Banks. AFI would also require a payment gateway for non-south African banks.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.  

8. Customer details separate from card details

Customer details will be stored by African Fashion International Proprietary Limited separately from card details which are entered by the client o n PayGate’s secure site. 

For more detail on PayGate refer to www.paygate.co.za. 

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African R and (ZAR). Products are also offered in USD with an add-on conversion app.

10. Responsibility

African Fashion International Proprietary Limited takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and African Fashion International Proprietary Limited chooses as its domicilium citandi et ex ecutandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature is 19 Impala Road, Chislehurston, Sandton, Gauteng, South Africa, 2196. 

12. Variation 

African Fashion International Proprietary Limited may, in its sole discretion, change this agreement or any part thereof at any time without notice. 

13. Company information 

This website is run by African Fashion International Proprietary Limited based in South Africa trading as African Fashion International and with registration number 2004/007988/07

14. African Fashion International Proprietary Limited contact details 

Company Physical Address: 19 Impala Road, Chislehurston, Sandton, Gauteng, South Africa 

Email:     hello@houseofnala.africa or info@afi.za.com

Telephone: +27  011 324 1500